zebra printer ZT410 is not printing language specific characters (japanese) on the labels

We recently purchased zebra printer zt410 300 dpi and trying to use this printer to print Japanese Labels from SAP through SAP Smart forms.

The configuration of the printer is below:

These are printer device type, font settings. (T-Code: SE73)

With these settings, labels are printed with English. Barcodes are also printed. But Japanese texts are not printed.

In the print preview from Japanese texts are showing perfectly.  ( line 2 and 3)

reference SAP notes:

1173046 - Printer Vendor Wizard Note: Zebra (We tried configuring

Zebracompany device type YZB300 but printer ZT410 is not listed in the
supported model / device type and hence didnt go with the device
driversinstallation using Transport R000362.PVD and K000362.PVD)
1103422 - SAP Printer Vendor program: Installing device types, etc.
Looked at the SAP device types information:
1097563 - Device Drivers for SAP
750772 - Information about the ZPL-II printer driver for Smart Forms
750002 - Support for Zebra label printers (ZPL2)
201307 - TrueType fonts for Smart Forms or SAPscript

1173046 - Printer Vendor Wizard Note: Zebra

1100779 - Participants in the SAP Printer Vendor program

1130927 - SAP Printer Vendor Program

The solution was that, have the developer / functional person configure the smartform by logging with the japanese language; have the flag checked for  “Font Substitution” .